This policy sets out Resources at Hand approach to protecting the privacy of our customers and visitors to our website. We recognise the importance of protecting the information collected about visitors to our website, in particular information that is capable of identifying an individual “personal information. This Internet Privacy Policy governs the manner in which your personal information obtain through the website will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information
We may collect the following information your name, contact information (including your employer details and email address if appropriate) and delivery address. This information is necessary to provide our customers with our products, services and manage customer relationships. Resources at Hand may also request further information to assist in identifying other products and services that may assist you.

Use of Information
Information collected is used to understand your needs and provide you with a better service. We may use this information to improve our products, services and internal record keeping. We may periodically send you promotional emails about new products or special offers. We may also use this information to update our website according to your preferences.

Unless we have your have consent or disclosure is necessary to achieve the purpose for which is was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify or contact in response to a legal requirement. We may also engage third parties to provide you with goods or services on our behalf. In that circumstance we may disclose your personal information in order to meet your request for goods or services.

We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the internet can be guaranteed as totally secure. However, we will take all reasonable steps to protect personal information you transmit to us or from our online products and services. In addition, our employees and contractors who provide services are obliged to respect the confidentiality of any personal information held by us. However we will not be held responsible for events arising from unauthorised access to your personal information.

Cookies are data that a web site transfers to an individuals hard drive for record keeping purposes. Cookies are used by most web sites, including our web site and can facilitate a users ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies there is a simple procedure in most web browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our on-line services.

Links To Other Websites
Our website may contain links to enable you to visit other websites of interest. However once you have left our website to visit these other websites you should note that we do not have any control over these websites. Therefore we cannot be responsible for the protection of your personal information you may provide while visiting such sites. We suggest that you view the privacy policy of the websites in question.

Controlling Your Personal Information
You may choose to restrict the use of your personal information by clicking the box that indicates that you do not want the information used for direct marketing purposes. If you have previously given your information you may change your mind at anytime. Please contact us by writing to us or emailing us. Any promotional material sent by email will have a click through to say you no longer wish to receive promotional material. We will not sell, lease or distribute your personal information unless we have your permission or are required by law to do so. If you believe that any personal information we have may be incorrect or incomplete please contact us at :

Resources at Hand
PO Box100 Millmerran QLD 4357
Or email us at