Returns Terms and Conditions

RETURNS - TERMS AND CONDITIONS

Please note you must contact us prior to returning any goods.



Should any items be faulty, you are required to contact us within a reasonable time frame (1 week of recieving goods) to inform us that you wish to return the faulty item. Please remember that all items MUST be posted back at your expense and include protective packing.

If you are returning goods for other reasons (unsuitability of product) you are solely liable for postage both ways. Please note DVDs are NOT returnable because of unsuitabilty.

We do offer on approval services for customers who are unsure of what book(s) they wish to purchase. Contact us for more information.

 

 
IMPORTANT INFORMATION REGARDING TONY ATTWOOD AUTISM, ASPERGER'S & GIRLS DVD.

This DVD CAN NOT be returned based upon the issues described below. We continue to stock this DVD even though the quality is not up to our standard as there is overwhelming demand for the title. Please read the full review to understand the issues this DVD may have. This information has been taken from our product description. If you have any questions about this item please ask BEFORE you purchase, as you CAN NOT return it based on poor quality. If your item has DIFFERENT ISSUES please CONTACT us PRIOR to returning the item as we will send it back and charge you if the return is not authorised.


PRODUCT REVIEW

"After the initial shock of realisation that this is a conference video, things take a little while to settle down. The first ten minutes are almost unbearable as the camera has been placed at the back of the conference room and it's clear that the operators don't know how to zoom it..... Fortunately, after 10 minutes, they get it right and they zoom into a clear head and shoulders frame of Tony as he gives his speech. Strangely, it's around this point that they get the audio right too.....Camera issues aside, Tony Attwood is a magnificient and engaging speaker who talks about his subject with a passion. He covers quite a bit of ground in 90 minutes and is helped by powerpoint slides with quotations from famous females with Aspergers Syndrome and other ASDs. ....Luckily, the fact that many sections of the DVD are direct quotes from powerpoint slides (which are shown on the screen) helps. If you have any hearing issues, you can at least, read along with Tony.....If you can't make it to any of Tony's conferences and you have a daughter or female student on the spectrum, then this DVD is certainly the next best thing. It's also a great thing to have handy for repeat value as your child grows up" Bollard, G (2011). The full review can be viewed by clicking the link below.


 

***DVDS CAN NOT BE RETURNED UNLESS PRODUCT IS FAULTY***


THIS HAS BEEN RECORDED AT A SEMINAR AND IS NOT MOVIE DVD QUALITY. THERE WILL BE OCCASIONAL SOUNDS/MOVEMENTS IN DVD. THIS IS NOT A VALID REASON TO RETURN PRODUCT. ALL RETURNS MUST BE AUTHORISED OR YOU WILL BE CHARGED.

For a full review of this DVD please click
here. This will take you to another webpage. By adding this product to your cart you understand that there will be movement/sound/camera issues and that this is the way the DVD was produced. We are not responsible for the quality of the DVD.

The review was not commissioned by Resources at Hand however it is honest & explains the camera/audio issues. If your product has different problems, please contact us PRIOR to returning.

 

 

© Resources At Hand 2015

 

 

Mobile Site

eCommerce Software by CubeCart